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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Courtney Valdez

October 16, 2026

5  out of  5
rating by Courtney Valdez
"They were great to my grandma all my life growing up, and now they have been great to my family as well❤️ The best customer service, clean office, always helpful and an active part of the community!"
We responded:
"Hi Courtney, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Red Bluff.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Sean Rix "
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Christopher Marcus

September 23, 2026

5  out of  5
rating by Christopher Marcus
"The folks at this state farm location in red Bluff are phenomenal. The help i have received there is a10+ rating. They are a credit to the company and there customers. I wish more companies had folks like them."
We responded:
"Thanks so much for the amazing review, Christopher! We really appreciate your support here in Red Bluff. Just reach out anytime if you need us - we’re here for you. "
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Ethan

September 22, 2026

5  out of  5
rating by Ethan
"I would like to say I appreciate all the work that Shanese puts into Sean’s clients. Always is able to help and answer any questions you may have in a timely manner and is always willing to help!! Thank you"
We responded:
"Ethan, thank you for the amazing review! Our Red Bluff insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Sean Rix, your State Farm Agent "
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Alyssa Rypka

August 21, 2026

5  out of  5
rating by Alyssa Rypka
"I appreciate Sean Rix and his State Farm team. Through so many vehicle changes and homeowner options, they have always been so honest and have never let us down. I prefer to pay for quality, security and convenience and this is the one shop insurance shop where you receive all of that.
Thank you and your team for your great service and always being there when we need you(even when sometimes it not what we want to hear).
Keep going and much success!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Red Bluff insurance team. "
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Celia Lee

August 18, 2026

5  out of  5
rating by Celia Lee
"Super helpful and friendly. Customer service is top notch!!! I haven’t had this great of an experience ever with trying to find car insurance. I will recommend to everyone. Thank you for all your help!!"
We responded:
"Wow, thank you for the 5-star review, Celia! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Lenny

August 17, 2026

5  out of  5
rating by Lenny
"I have been with Sean Rix State Farm for many years. Ashley and Shanese have always gone above and beyond to handle my questions, concerns and my claims. I highly recommend to everyone. Best insurance by far !!!"
We responded:
"Lenny, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Red Bluff insurance team is always here and happy to help. "
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Foley Azbill

July 29, 2026

5  out of  5
rating by Foley Azbill
"They helped me when no one else would thank you state farm"
We responded:
"Hi Foley, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Red Bluff.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Sean Rix "
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Karen Marie

July 30, 2025

5  out of  5
rating by Karen Marie
"Decades long State Farm client here, however, this is my first policy with Sean Rix in Red Bluff. After dropping my last policy and agent due to rising costs I couldn't afford, I had a friend refer me to Sean Rix. Thank Goodness!!! Super friendly staff, knowledgeable, easy to talk to... They met my needs at a price I could afford .. this office is amazing;!! So glad I switched!"
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Chelsie Brown

January 23, 2025

5  out of  5
rating by Chelsie Brown
"I like this insurance company they honest about everything and the exspan everything to u when ask questions"
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Danielle Audette

January 23, 2025

5  out of  5
rating by Danielle Audette
"I can't tell you how pleased I am with the whole team here!!! I hear so many terrible stories from friends and family in regard to their insurance company. Some say it takes days/weeks and numerous calls/emails just to get in contact with their insurance. That is when I tell them to reach out to Sean Rix and his team. Shanese is literally a blessing!! She has gone above and beyond for me more times than I can count!! I really hope she knows how appreciative I am for her efforts!! I literally send her a text and within minutes she is hard at work providing me with anything that is needed. A family member has tried to get me to use USAA as we are a military family, but I could never get the service I get from my insurance company. If you are looking for a local company that treats you like family, SWITCH to Sean Rix and his team!!! If I could give them 12 stars I would :)"
We responded:
"Thank you for your kind words. We truly enjoy helping our customers, and you make it very easy to want to do our best for you. Shanese plays a crucial role in our team, and I couldn't be prouder of her contributions. I look forward to working with you for many more years."
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Elaine Moreland

October 28, 2024

5  out of  5
rating by Elaine Moreland
"Hello my name is Ms. Moreland and I been trying to get state farms to cancel my life insurance for three weeks and I have not heard from know one yet and that not good business and I'm not satisfied will somebody help me please"
We responded:
"Good afternoon, Elaine. I completely understand your frustration, and I'm here to help. Unfortunately, you aren't insured through my office, as each State Farm office operates independently. If you could give my office a call, we can identify your Agent and I’ll assist you with the cancellation process."
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Victor Torres

June 13, 2023

5  out of  5
rating by Victor Torres
"Shanese was awesome. Answered the phone quickly and within 20 minutes she had quoted me, gone over my policy to help me understand exactly what my benefits and limitations were, and had a new policy packet with insurance card ready for me by the time I was done with my lunch meeting. 10/10 recommend visiting her for your insurance needs."
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GrandTheft Lemon (VoodoOwl)

February 27, 2023

5  out of  5
rating by GrandTheft Lemon (VoodoOwl)
"Huge thanks to Erica for the great service. She was quick and friendly and professional, which I really appreciated after a rough couple of months in my personal life. Can't recommend enough :)"
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Jerry Buxton

February 22, 2023

5  out of  5
rating by Jerry Buxton
"Sean Rix and his Team are amazing! They are friendly, helpful, and easy to work with. They go above and beyond to meet the varying insurance needs of our family, while always helping us stay at the best affordable rates. Thank you!"
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Loree Ramirez

February 10, 2023

5  out of  5
rating by Loree Ramirez
"I love everybody in this iffice all very friendly and welcoming they all have treated me respect and all helps my needs thank u si much"
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Matthew C

February 9, 2023

5  out of  5
rating by Matthew C
"Awesome staff!! Erica was helpful, pleasant, and knowledgeable! We recommend them for all your insurance needs!!!"
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Greg Hogan

December 20, 2022

5  out of  5
rating by Greg Hogan
"Erica was great always very helpful and gets thing done quick and efficient."
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Roxane Maddox

November 10, 2022

5  out of  5
rating by Roxane Maddox
"Sean and his team are THE BEST!!! Wish I would have switched years ago!!!! They are a great asset to our community too!!! You won’t find a better agent or team."
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Aaron Dale

September 9, 2022

5  out of  5
rating by Aaron Dale
"Sean and Erica are great, she helped me save money on my truck policy."
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N F

September 2, 2022

5  out of  5
rating by N F
"I've been using State Farm since I was 16. Sean and team have been great to work with and always extremely helpful."
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D S

August 24, 2022

5  out of  5
rating by D S
"This State Farm office is very well ran and professional. Erica goes above and beyond as do all of the people in the office. She is super personable and helpful every time we talk. Shaneese is amazing and a pleasure to deal with also. She always remembers me and asks about my kids. And Sean Rix is a great agent, I highly recommend this State Farm office. The claim dept through State Farm was also a very easy no stress process and my claim was finished quickly and fairly."
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Mike G

August 23, 2022

5  out of  5
rating by Mike G
"I have been with State Farm Insurance before Sean Rix. I remember meeting him in his early days. Sean Rix has a Top Shelf Team that always goes the extra mile. Erica sent me a text today to let me know my rate will be decreasing. Really? Erica took the time to send me a text message to let me know she has her finger on the pulse of my account. I love it! Thank you Sean for having the leadership skills to have such great people helping take care of all of us. It reassures we are with the right team.

Thank you Erica!

Mike G.
Red Bluff, CA"
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Lauren Leak

August 23, 2022

5  out of  5
rating by Lauren Leak
"I was able to get excellent coverage the same day I called. The agents were so nice and helpful."
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Amber Legrand

August 19, 2022

5  out of  5
rating by Amber Legrand
"He and team are always good and efficienr"
We responded:
"Thank you Amber, I hope to continue taking care of you and your family for many more years."
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Dale Price

July 6, 2022

5  out of  5
rating by Dale Price
"Sean and Erica are quick and clear communicators and wrote a policy for us that met our timeline perfectly. Sean took the time to get to know us and our specific needs which can't be said for all agencies this day and age. A+"
We responded:
"Thank you Dale, it was a pleasure talking with you and taking care of your home insurance."